Privacy policy.

Privacy Policy

Effective Date: 01/01/2025
Business Name: Jim’s Shed Hammer
ABN: [Your ABN]
Contact Email: jimsshedhammer@gmail.com
Website: jimsshedhammer.com

1. Introduction

Jim’s Shed Hammer respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, or contact us.

2. What Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, shipping address, phone number

  • Payment information: through third-party payment processors (we do not store credit card details)

  • Order information: product details, purchase history

  • Technical data: IP address, browser type, device type, referring URLs, and website usage data via cookies

  • User-generated content: if you contact us, leave a review, or upload photos

  • Email marketing preferences (if you subscribe)

We only collect personal information that is reasonably necessary for our business activities.

3. How We Collect Information

We collect personal information when you:

  • Place an order through our website or an external platform (e.g., Etsy, Patreon)

  • Contact us by email or through our website contact form

  • Sign up for our newsletter or marketing communications

  • Interact with our social media pages or promotions

  • Use our website, which may involve cookies and analytics tools

We may also receive information from third-party platforms you use to interact with us (e.g., if you buy through Etsy or Patreon).

4. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase or inquiry

  • Provide customer support

  • Send marketing emails (only if you opt-in)

  • Improve our products, services, and website functionality

  • Comply with legal obligations

5. Disclosure of Personal Information

We do not sell or rent your information.

We may share your information with third parties in the following cases:

  • Service providers who help us operate our business (e.g., payment processors, shipping companies, website hosts)

  • Legal obligations if required to do so by law or in response to lawful requests by public authorities

  • Platforms you use, such as Etsy or Patreon, under their own privacy policies

All third-party providers are required to comply with applicable privacy laws.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your information may be stored in electronic or hard copy form, using secure systems. Some data may be stored on servers located outside Australia (e.g., if we use global platforms or cloud services), in which case we take reasonable steps to ensure data is handled securely and in compliance with the Privacy Act.

7. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand user behaviour.

You can choose to disable cookies via your browser settings, although this may affect the functionality of the site.

8. Marketing and Communication

We may send you marketing emails or newsletters if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We will not add you to any mailing lists without your consent.

9. Accessing and Correcting Your Information

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if you believe your personal information is inaccurate or outdated

To make such a request, please contact us at [your-email@example.com]. We may require proof of identity.

10. Data Retention

We retain personal information only as long as necessary for our business purposes or as required by law. When your data is no longer required, we securely delete or de-identify it.

11. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the "Effective Date" updated accordingly. Continued use of our website or services indicates acceptance of the revised policy.